Home Glorious by F&A
We are committed to ensuring your satisfaction with every order. However, if you’re unhappy for any reason, please follow the steps below:
📩 How to Contact Us
- WhatsApp: +92 311 3378800 (9:00 AM – 11:00 PM, Monday to Sunday)
- Email: homegloriousbyfa@gmail.com (with images of the defective product)
✅ Eligible for Return / Exchange
- Only products with a manufacturing defect or wrong item delivered are eligible.
- You must notify us within 72 hours of delivery with proof (photos/videos).
If eligible, we may offer:
- Exchange with the same or another product, OR
- Another design or color (if item is out of stock).
🚫 Not Eligible for Return / Refund
- Color/texture variations due to lighting or screen differences.
- Washed, used, or damaged by customer.
- Sale or promotional items (final sale).
- Change of mind (design, color preference, size change).
- No cash refunds under any circumstances.
⚠️ Important Notes
- Once a sale or promotion begins, the final discounted price is applied to all returns/exchanges.
- No cash refunds — only replacement and returns.
- Refund/Exchange only if defective or wrong item
- No refund for change of mind or color differences